Customer Service

Delivery & Returns

Delivery

Processing times may vary, but at VK we pride ourselves on getting your package to you as soon as possible. Expect tracking information to be available via your provided email within 2 business days of completing your purchase.

Returns

All sales with Vital Kicks are guaranteed authentic and final. Items arrive as described and are protected by PayPal Buyers Protection.

 

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FAQ

How is Vital Kicks different from other footwear retailers?

Vital Kicks is an independent seller, gathering inventory of some of the most limited sneakers and clothing. If you find an item here, chances are, they can’t be found in stores around you.

We also consign locally.

What determines the price of the sneakers?

Sneakers will always be at resale market value. Price of a product is dependent on factors such as estimated worldwide stock, rarity and size availability.

Are products on Vital Kicks authentic?

All products sold by Vital Kicks are guaranteed 100% authentic or your money back as protected by  PayPal Buyers Protection.

How can I make changes or cancel my order?

Please reach out at VK customer support here to update us on any changes. Please note: We are unable that process any cancellations or changes after the item has already been shipped.

Ask additional questions HERE

 

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Payment Methods

We are supported by PayPal, and accept all major credit cards.

Paypal (1)

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Reviews

Please leave a review about your experiences with Vital Kicks. Or use #VKcustomerappreciation on Instagram, with your purchase to receive a shout out! 

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Contact

Contact us HERE. Typically responses are given within 24 hours.